Privacy Policy | The Loan Pros Team

Learn how The Loan Pros Team collects, uses, and protects your personal information. Read our full privacy policy for borrowers and website visitors.

Roxanne Chung, Lic. Mortgage Broker

The Loan Pros Team Inc

Phone: (754) 707-5877

Email: [email protected]

NMLS# 546205

Company NMLS# 1837119

Licensed in: FL, GA

The Loan Pros Team Inc. DBA The Loan Pros Team – Beyond Conventional | Corp NMLS #1837119 | FL Mortgage Broker Business License #MBR3030 | 18503 Pines Blvd, Suite 310, Pembroke Pines, FL 33029. Equal Housing Opportunity. This is not a commitment to lend or an offer to extend credit. All loans are subject to credit approval, underwriting guidelines, property eligibility, and verification of income, assets, and documentation. Rates, terms, fees, and programs can change without notice and may not be available in all areas or to all borrowers. Payment examples do not include taxes and insurance unless stated, so actual payments may be higher. The Loan Pros Team Inc. is a mortgage broker, not a lender or an agency of the government, and it is not affiliated with HUD, FHA, VA, or USDA. Some content may have been generated with the help of artificial intelligence and is provided for general information only. Please confirm all details with a licensed loan originator. To verify licensing, visit www.nmlsconsumeraccess.org

Privacy Policy | The Loan Pros Team

Learn how The Loan Pros Team collects, uses, and protects your personal information. Read our full privacy policy for borrowers and website visitors.

Privacy Policy

1. Information We Collect

2. How We Use Your Information

3. How We Share Your Information

4. Data Security

5. Cookies and Tracking

6. Your Privacy Rights

7. Data Retention

8. Children's Privacy

9. Third-Party Links

10. Changes to This Policy

11. Contact Us

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Last Updated: June 1, 2026

This Privacy Policy describes how ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website or use our mortgage services. We are committed to protecting your privacy and handling your data responsibly.

We may collect the following types of personal information:

Contact Information: Your name, email address, phone number, and mailing address.

Financial Information: Income, employment history, credit score range, assets, debts, and loan details necessary to process mortgage applications.

Loan Estimate Documents: PDFs or other documents you upload for analysis and comparison.

Usage Data: IP address, browser type, pages visited, and other analytics data collected via cookies and similar technologies.

We use your personal information to:

Evaluate and process mortgage loan applications

Communicate with you about loan options, rates, and application status

Analyze loan estimate documents to identify potential savings

Improve our website, products, and customer service

Comply with legal obligations and industry regulations

Send marketing communications (with your consent, which you may withdraw at any time)

We do not sell your personal information. We may share your information with:

Lenders and Financial Partners: To process and fund your mortgage loan

Service Providers: Third parties who perform services on our behalf, such as document processing, IT support, and marketing platforms

Legal Authorities: When required by law, regulation, or legal process

Credit Bureaus: With your authorization, to obtain credit reports necessary for loan qualification

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

Depending on your state of residence, you may have the following rights:

Access the personal information we hold about you

Request correction or deletion of your personal information

Opt out of the sale or sharing of your personal information (we do not sell data)

Request a copy of your data in a portable format

Non-discrimination for exercising your privacy rights

To exercise these rights, contact us using the information below.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Mortgage application records are typically retained for at least seven (7) years per federal regulations.

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any website you visit.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Attention: Privacy Officer Email: [email protected] Phone: NMLS:

Buying, refinancing, or exploring your options? Talk with The Loan Pros Team.

Company

The Loan Pros Team Inc

NMLS #1837119 Licensed in FL & GA

Contact

18503 Pines Blvd Suite 310, Pembroke Pines, FL 33029 (by appointment only)

Mailing: 16000 Pines Blvd Unit 822842, Pembroke Pines, FL 33082

Phone: 754-707-5877

Email: [email protected]

www.theloanprosteam.com

The Loan Pros Team Inc | NMLS #1837119 · Licensed in FL & GA · 18503 Pines Blvd Suite 310, Pembroke Pines, FL 33029 (by appointment only). All loans are subject to credit approval, underwriting review, and property qualification. Rates, terms, programs, eligibility requirements, and availability are subject to change without notice. This is not a commitment to lend or an offer of credit. This communication is not tax or legal advice; please consult a qualified professional about your specific situation. Some content on this website may be created or assisted using AI tools. Equal Housing Lender.

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